LEGAL PROTOCOLS

Last Updated: January 2026

AureliaVectorLabs ("we," "us," or "our") operates the website and provides web engineering services from our headquarters at Calle de Fuencarral, 85, Piso 4A — 28004, Madrid, Madrid, España. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and business information provided through our contact forms.
• Technical Data: IP address, browser type, operating system, referring URLs, and device information automatically collected when you access our website.
• Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns.

2. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: When you voluntarily provide information through contact forms.
• Contractual Necessity: To fulfill our obligations in providing web engineering services.
• Legitimate Interest: To improve our services and website functionality.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically up to 24 months from the last interaction, unless a longer retention period is required by law.

4. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing

To exercise these rights, contact us at [email protected].

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and regular security audits to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) or other approved transfer mechanisms.

7. Contact Information

For privacy-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Address: Calle de Fuencarral, 85, Piso 4A — 28004, Madrid, Madrid, España

Last Updated: January 2026

AureliaVectorLabs uses cookies to enhance your browsing experience. This policy explains what cookies are, how we use them, and how you can manage them.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

2. Types of Cookies We Use

• Essential Cookies: Required for basic website functionality. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.
• Analytics Cookies: Help us understand how visitors interact with our website (anonymized data).

3. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.

4. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by clearing your browser cookies or using our cookie banner settings.

Last Updated: January 2026

AureliaVectorLabs is committed to delivering high-quality web engineering services. This refund policy outlines the conditions under which refunds may be issued.

1. Service Delivery

All services are delivered according to the agreed project specifications. Payment is typically structured in milestones tied to project deliverables.

2. Cancellation Terms

• Before Project Commencement: Full refund of any advance payments.
• During Early Phase (0-30% completion): 75% refund of payments made.
• During Mid Phase (30-70% completion): 50% refund of payments made.
• During Final Phase (70%+ completion): No refund; final deliverables will be provided.

3. Quality Disputes

If you believe deliverables do not meet agreed specifications, submit a written request within 14 days of delivery. We will review the claim and work to resolve any discrepancies.

4. Refund Processing

Approved refunds will be processed within 14 business days to the original payment method. You will receive confirmation once the refund has been initiated.

5. Contact for Refunds

To request a refund, contact us at [email protected] with your project details and reason for the request.

Last Updated: January 2026

These Terms of Service govern your use of services provided by AureliaVectorLabs, located at Calle de Fuencarral, 85, Piso 4A — 28004, Madrid, Madrid, España.

1. Acceptance of Terms

By engaging our services or accessing our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Service Agreement

Each project engagement will be governed by a separate Service Agreement outlining specific deliverables, timelines, and payment terms. These Terms of Service supplement the individual Service Agreement.

3. Intellectual Property

Upon full payment, all intellectual property rights for custom-developed work transfer to the client. AureliaVectorLabs retains rights to general methodologies, frameworks, and tools developed independently.

4. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of the engagement. This obligation survives termination of the service agreement.

5. Limitation of Liability

AureliaVectorLabs shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the total fees paid for the specific service giving rise to the claim.

6. Governing Law

These terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Madrid, Spain.

7. Modifications

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use constitutes acceptance of modified terms.

8. Contact Information

For questions about these Terms of Service, contact us at:
Email: [email protected]
Address: Calle de Fuencarral, 85, Piso 4A — 28004, Madrid, Madrid, España